Oracle Hiring 2026 for Technical Customer Service Analyst 1 Support | Freshers Can Apply
Looking for a private job in a big company but not sure where to apply? Then this job update may help you. Oracle Hiring 2026 is now open for the position of Technical / Customer Service Analyst 1-Support in India. If you have interest in technical support, customer service, troubleshooting, or helping users solve problems, then this role can be a good fit.
Many fresh graduates think that big companies only hire candidates with many years of experience. But that is not always true. In this Oracle Hiring 2026 opening, candidates with 0 to 2+ years of experience can check the role and apply if they match the requirements.
Oracle is one of the most popular technology companies in the world. Working in a company like Oracle can help you learn new things, improve your skills, and get experience with global customers. If you want to build a career in technical support, then this opportunity is worth looking at.
Applications are currently open and eligible candidates can apply online.
About Oracle
Oracle is a global technology company known for its software, database products, cloud services, and business solutions. Many businesses around the world use Oracle products every day.
In this role, candidates will mainly work with Oracle Hospitality products. These products are used by hotels and hospitality businesses to manage reservations, billing, guest services, housekeeping, and many other daily operations.
Oracle works with customers from different countries, so employees often get exposure to international work environments.
Oracle Hiring 2026 Job Overview
| Details | Information |
|---|---|
| Company Name | Oracle |
| Job Role | Technical / Customer Service Analyst 1-Support |
| Job Type | Full-Time |
| Location | India |
| Experience Required | 0 to 2+ Years |
| Salary | Not Disclosed |
| Application Mode | Online |
| Department | Support |
| Career Level | IC1 |
| Language Required | English |
Important Dates
Oracle has not shared any official last date for applications.
| Event | Date |
|---|---|
| Application Start Date | Already Started |
| Last Date to Apply | Not Mentioned |
| Interview Date | To Be Announced |
| Joining Date | Based on Selection |
Since this is a private company hiring, openings can close anytime depending on hiring requirements. So it is better to apply when the position is available.
What Will Be Your Work in This Role?
A lot of candidates see the word “support” and think the work is only answering calls. Actually, there is much more than that.
In this role, you will help customers solve technical issues related to Oracle Hospitality products. You will talk with customers, understand their problems, find solutions, and make sure their issues are handled properly.
- Provide first-level support to customers.
- Help users facing issues in Oracle Hospitality products.
- Troubleshoot reservation related problems.
- Support hotel staff with check-in and check-out issues.
- Help with billing and payment related system issues.
- Support housekeeping and hotel operation workflows.
- Respond to customers through phone, email, and remote support tools.
- Create and update support tickets.
- Document issues and solutions properly.
- Escalate difficult cases to higher support teams when needed.
- Keep customers updated about their cases.
- Work with internal Oracle teams.
- Learn about product updates and new features.
Required Skills for Oracle Hiring 2026
You do not need to know everything before applying. But having some of these skills can help.
Technical Skills
- Basic IT support knowledge
- Technical troubleshooting
- Computer system understanding
- Basic database knowledge
- Basic SQL knowledge (good to have)
- Windows operating system knowledge
- Understanding of hospitality software
- Knowledge of Property Management Systems (PMS) is helpful
- Oracle OPERA knowledge is preferred
Soft Skills
- Good communication skills
- Good listening skills
- Problem solving mindset
- Patience while dealing with customers
- Teamwork skills
- Time management
- Ability to handle multiple tasks
Educational Qualification
Candidates should have completed a bachelor’s degree from a recognized university.
- B.Tech
- BE
- BCA
- MCA
- BSc IT
- Computer Science
- Information Technology
- Hospitality Management
- Business Related Courses
- Other Similar Degrees
Experience Required
According to the job details, Oracle is looking for candidates with 0 to 2+ years of experience.
This means the role may be suitable for freshers, recent graduates, technical support executives, IT support professionals, customer support executives, and service desk professionals.
Salary Details
Oracle has not officially mentioned the salary for this position.
Because of that, there is no confirmed salary figure available right now.
The final package may depend on experience level, skills, educational background, interview performance, and company policies.
Selection Process
1. Application Review
The recruitment team checks submitted applications.
2. Resume Shortlisting
Candidates matching the requirements may get shortlisted.
3. Assessment Round
Some candidates may be asked to complete a technical or online assessment.
4. Interview Round
Shortlisted candidates may attend one or more interviews.
Questions may be asked about technical troubleshooting, customer support situations, communication skills, problem solving, and previous experience.
5. Final Offer
Candidates who successfully clear all rounds may receive an offer from Oracle.
Work Mode and Location
The job location is India.
- Work in a global support environment.
- Rotational shifts are required.
- Weekend shifts may be needed.
- Holiday shifts may be needed.
- Support will be provided to international customers.
If you are comfortable with shift-based work, this role can be a good opportunity.
How to Apply for Oracle Hiring 2026
Step 1
Visit Oracle Careers website.
Step 2
Search for Job ID 331714.
Step 3
Open the Technical / Customer Service Analyst 1-Support job page.
Step 4
Read all requirements carefully.
Step 5
Prepare your updated resume.
Step 6
Fill in all required information.
Step 7
Upload your resume.
Step 8
Submit the application.
Important Instructions
- Use an updated resume.
- Mention your technical skills clearly.
- Highlight support experience if you have any.
- Check your contact details before submitting.
- Apply only through official sources.
- Never pay money for a job application.
- Read the job requirements carefully before applying.
Why You Should Apply
- Oracle is a globally known company.
- Good learning opportunity for freshers.
- Exposure to international customers.
- Experience with enterprise software products.
- Opportunity to improve technical troubleshooting skills.
- Strong company name on your resume.
- Chance to work with experienced professionals.
Important Links
| Resource | Details |
|---|---|
| Apply Online | Apply for Oracle Technical Customer Service Analyst |
| Company Website | Oracle Official Website |
| WhatsApp group | Join WhatsApp Group |
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